Return & Refund Policy
Last Updated: 25-May-2026
Thank you for shopping with Arya Medi Publishing House Pvt. Ltd. We strive to provide high-quality educational and academic publications. If you experience any issue with your purchase, please review our Return & Refund Policy below.
1. Return Eligibility
Products may be eligible for return or replacement under the following conditions:
- Incorrect product delivered
- Damaged product received
- Defective product received
- Missing items from the order
To be eligible for return or replacement:
- Requests must be made within 7 days of delivery.
- The product must be unused and in original condition.
- The product must be returned with original packaging, labels, and invoice.
- Products should not show signs of use, damage, or alteration by the customer.
2. Non-Returnable Items
The following items are generally not eligible for return or refund:
- Products purchased during clearance or special sale offers
- Used, damaged, or altered products
- Products returned without original packaging
- Items damaged due to customer mishandling
3. Return Request Process
To initiate a return or replacement request, please contact us with:
- Order Number
- Customer Name
- Contact Number
- Reason for return
- Photographs of the product (if damaged or incorrect)
Please send the request to:
Email: mail@aryamedipublishing.com
Phone: 011-23277444, 011-30124004
Our support team will review the request and provide further instructions.
4. Cancellation Policy
Order Cancellation Before Dispatch
Orders may be cancelled before shipment confirmation.
Approved cancellations will be eligible for a full refund.
Order Cancellation After Dispatch
Orders cannot generally be cancelled once shipped.
5. Shipping Charges
Shipping charges, if any, are generally non-refundable.
In cases involving incorrect, damaged, or defective products sent by us, return shipping costs may be borne by Arya Medi Publishing House Pvt. Ltd.
6. Refusal of Return Requests
Arya Medi Publishing House Pvt. Ltd. reserves the right to reject return or refund requests if:
- Return conditions are not fulfilled
- Product inspection indicates customer misuse
- Fraudulent claims are identified
7. Contact Information
For return, replacement, or refund assistance, please contact:
Arya Medi Publishing House Pvt. Ltd.
📧 Email: mail@aryamedipublishing.com
📞 Phone: +91 11-35922420, 7838456224
🌐 Website: https://aryamedipublishing.com